Frequently Asked Questions
What channels are available ? Please click here
To see more details of of our Free TV system please click here
You can call us on 01 4526039 between 9 AM and 5 PM Monday to Thursday, 9AM to 4PM Friday and 10AM to 2PM on Saturday for advice and information on our products and services. You can also find the answers to the most frequently asked questions below.
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Some new channels are available and some existing channels have been changed by the broadcaster , how do I tune them in ?
From time to time broadcasters add new channels or change their transmission parameters, so occasionally you need to update your receiver by doing a transponder (TP) scan. Step-by-step instructions for Amiko, Edision and Ariva boxes are further down this page.
We also offer service calls to update Amiko, Edision and Ariva boxes within our service area. Please click here.
ITV 1+1 ,2+1,3 +1 11344 V 27500
ITV4 +1 10891 H 22000
ITV 1 HD 11386 H 27500
ITV 2 HD 11386 H 27500
ITV3 HD 11344 H 27500
ITV 4 HD 11386 V 27500
UTV HD 11386 V 27500
ITV Be 11386 V 27500
Quest HD 12382 H 29500
Film 4 +1 10714 H 22000
Channel 4 +1 10714 H 22000
FRANCE 24 HD 11426 V 29500
Together 12148 H 27500
Sky Arts 12148 H 27500
Sky News 11934 V 27500
Sky News Ireland 12090 V 29500
E4 Extra, More4 & More4+1 10714 H 22000
E4+1 4Seven 10936 V 22000
Blaze 11082 H 23000
Challenge 12090 V 29500
Food Network 12382 H 29500
Really 12382 H 29500
Bloomberg 11.671 H 23000
GB News 11.671 H 23000
Quest Red 11038 V 23000
D Max 11038 V 23000
HGTV Ireland 11038 V 23000
Rewind TV 11082 H 23000
Talking Pictures, That’s TV, That’s 60s 11343 V 27500
Euronews 11224 H 27500
Sky Mix 12168 V 27500
CNN HD 11671 H 23000
Aljazeera English HD 11508 V 23000
BBC One Northern Ireland HD 10847 V 23000
BBC Three HD 10847 V 23000 (after 7PM)
BBC Four HD 10818 V 23000 (after 7PM)
BBC Two Northern Ireland HD 10773 H 23000
BBC Parliament HD 10773 H 23000
BBC One North East and Cumbria HD 10773 H 23000
BBC One North West HD 10773 H 23000
BBC Red Button HD 10788 V 23000
BBC Scotland HD 10788 V 23000
BBC One Channel Islands HD 10788 V 23000
BBC One West HD 10788 V 23000
BBC One South West HD 10788 V 23000
BBC One London HD 10818 V 23000
CBeebies HD 10818 V 23000
BBC Two Wales HD 10818 V 23000
BBC One East HD 10818 V 23000
BBC One East Midlands HD 10818 V 23000
BBC Two HD 10847 V 23000
CBBC HD 10847 V 23000
BBC One South East HD 10847 V 23000
BBC One Yorkshire & Lincolnshire HD 10847 V 23000
BBC News HD 11024 H 23000
BBC One Wales HD 11024 H 23000
BBC One Scotland HD 11024 H 23000
BBC One West Midlands HD 11024 H 23000
BBC Alba HD 11024 H 23000
5 Select 11306 H 27500
5 Star 11306 H 27500
Channel 5 HD 11306 H 27500
Channel 5+1 11306 H 27500
CITV 10891 H 22000
Talk TV 11426 V 29500
W and W+1 12129 V 27500
Talking Pictures 11582 H 22000
CNBC HD 12168 V 27500
PBS America 11344 V 27500
Dave, Dave Ja Vu and Yesterday+1 12129 V 27500
CNBC 12285 V 27500
Amiko and Edision combo receivers
These instructions may vary slightly on different boxes, but the transponder scan principle remains the same for all boxes.
On the Combo remote control, press menu then arrow right and select “Installation” on the next page select “satellite installation” .
Satellite should already show as “Astra 2”. Arrow down to TP Index then press Ok and select the frequency you wish to scan using the information above. Press the green button for “TP Scan” . Set “Scan Mode” to Free.
Arrow down to “Ok to Search” and prees OK.
If the exact TP (transponder) information does not appear in the drop-down list then press the yellow button on the remote for TP edit . You can then press the green button to enter the frequency symbol rate and polarity to create a new TP entry using the information above. Press red for TP scan when the level and quality readings are yellow and green.
You may also change the symbol rate of an existing transponder by using TP edit, press yellow when on the satellite installation page.
The newly scanned channels will appear at the end of the channel list and you can now edit them into any position you like by pressing “Menu”, “Service” and “Organizing Service” on the Amiko remote.
Ariva Combo receivers
On the Ariva combo receivers you can add any new transponders by pressing Menu, then move left or right using the arrows beside the OK button until you select “TP list” then press OK.
Press the green button to “Add” and enter the frequency, symbol rate, and polarity as per the details for the channel you want above. For example Movies for men has a frequency of 11344 with polarity H and symbol rate of 27500. You may see a message saying “TP already exists” in which case you can just select yes to go to the existing transponder.
Press the blue button to search. A new menu should appear, set FTA only to “Yes” to avoid tuning in pay TV channels. Leave network search at no. Press ok and you should see the channels appearing and then “Search End”. Press ok and these channels should now appear at the end of you channel list or alphabetically if you have your channel list set that way.
You can then use the edit function by selecting Tv Channel list under “Edit Channel” in the menu to delete the original channel and replace it with the new channel you have just tuned in.
My BBC channels are gone , how do I get them back?
The BBC have recently stopped broadcasting in standard definition (SD) but all the BBC channels are now available in High Definition (HD)
You may be able to re tune your existing box (we can also do this for you as part of a service call in our service area) or if your box does not have HD you can replace it with a new combo box which is pre tuned by us so you just plug it in. We can call to you within our service area to replace your box if you wish. We can also deliver the box to you using An Post 1 to 2 day service.
You can see our most popular combo box here.
Tuning in Saorview channels on Amiko Box
your local transmitter to receive saorview as they use different frequencies in each area.
To do this, please press menu on the amiko remote control, scroll right to installation and press OK.
Scroll right to terrestrial installation and press OK. Region can be left as is , this is fine.
Set “Tuner power” to off.
Press the red button in the bottom left-hand corner of the remote.
The scan will take a few minutes. Press exit on the remote.
The channels will be added to the end of your list, and you can then edit them into any order you wish.
What is free Satellite TV and Saorview?
Free to air satellite TV also known as Freesat and Saorview is a way to view over 130 of the most watched TV channels from Irelandand the UK for €0 per month, you simply pay a one off fee for a set top box and installation if you need this.
Saorview is the name for RTE’s digital service and we can supply a system that allows you to watch both Saorview and UK free channels on one box with one remote.
To see more details of of our Free TV system please Please click here
What areas can you install Free to Air and Saorview in?
We can install the Freesat/Saorview channels system in Dublin and some surrounding areas, please see map below which you can click on for a closer look.
Don’t live within our service area? The DIY system we sell also work anywhere in Ireland.
What are your delivery charges?
Order before 1pm for same day despatch
We use the very reliable An Post standard 1 to 2 day service.
Flat delivery throughout ROI for €5.96.
If you order a product including installation the team will bring everything needed so no need to wait in for a delivery.
If I have a Sky set up, i.e.. dish & LNB installed, can I buy a Free to air box and get the Free to air channels (ITV, BBC etc) from the Sky (astra 2) satellite?
Yes, you can simply replace your sky box with a Free To air box to get U.K. free TV channels. If you do not already have an RTE aerial you can receive Saorview Irish channels using the small aerial supplied in the kit linked below. If you have been using a Sky Q box you must also change the LNB on the dish to a standard LNB
Changing from Sky kit (click here)
Can I block out channels?
We have TV also in Bedroom will that need an extra box?
I have a Freesat box and it asks me for a postcode, what do I enter?
For example for Northern Ireland you could use BT7 1EB for London you could use SW1A 1AA
Do Free to Air receivers have EPG's on them i.e.. can you receive something similar to Sky Guide with basic listings for Free to Air channels?
Where is the dish placed on my house?
Will I have to tune in all of the channels myself?
Is it possible to run two or more boxes from one dish?
Yes, it is possible but you must add a multi-output LNB to your existing dish (you may already have one) and run a separate cable to the second box. The new quad (four) output LNB’s are available in our dishes and LNB section. Click Here